Frequently Asked Questions

These are questions that are frequently being asked.

• How do we upgrade or downgrade our account?
  
• Setting Up a Search Term for Monitoring, Booleans & More
  
• What are Searches?
  
• How often is the data pulled or refreshed?
  
• For how long do you store data?
  
• Features that we are currently working
  
• How do I change the Search keywords that I selected?
  
• How does the 7 day free trial work?
  
• What is Actionly?
  
• How do I change my Actionly password?
  
• How do I select Search keywords?
  
• What languages do we support?
  
• How do I find positive or negative feedback, comments or tweets?
  
• How do I unsubscribe or delete my account?
  
• How to edit Searches or Keywords?
  
• Actionly allows monitoring for Multiple Facebook & Twitter accounts
  
• What are time zone are my tweets, results in?
  
• How do I see my Hashtag or Mentions results?
  
• How do I edit sentiments?
  
• Errors when trying to open reports?