We heard all our customer requests regarding monitoring multiple social media accounts. Actionly’s social media monitoring dashboard has just released this new feature where we can track multiple Twitter and Facebook fan page under one Actionly account.

To the already existing Twitter analytics we have now added Twitter analytics for multiple Twitter accounts under one Actionly account. Which means can add either add one or unlimited Twitter accounts to track under ‘my accounts’. We provide a full graphical social media dashboard where all mentions, retweets, followers for the last 30 days for each twitter account are easily displayed. All this data is easily exportable in excel. Lots of users like this feature as they can export all this information and maintain an archive of all the tweets, retweets and mentions. Our excel exports are quite in-depth as we provide dates, full comments and user name for all tweets. Additionally from Actionly, you can also reply to a tweet, retweet a post or save a tweet as a favorite to read later.

Yes..its finally arrived Facebook Insights tracking for multiple Facebook fan pages is available. We already tracked Facebook public searches for keywords you are monitoring. Under Facebook Insights Analytics you can immediately see all the Facebook posts from your Facebook fan pages. If you click on the cloud icon you can get Tag Clouds for any data you are viewing that will show you the most popular words being mentioned on your Facebook fan page. Keywords in orange are words that are being repeated often, words in Red are negative sentiments and require your immediate attention and assist with reputation management etc. The aim of this Tag Cloud is to help you navigate through relevant posts and comments.
You can export all Facebook insights data in excel you will get a the whole gamut of Facebook Insights which goes back the last 90 days and gives you metrics such as Page Fans, Active users etc to mention a few.

Our goal at Actionly is to be a robust social media monitoring tool. We are always looking for user feedback to innovate and simplify everyone’s social media monitoring needs, so feel free to leave a comment or ping us with ideas or feedback.